FOR IMMEDIATE RELEASE For more information, please contact: The Printer Works 3481 Arden Road, Hayward, CA 94545 USA Toll-free: 800-225-6116 Phone: +1-510-887-6116 Fax: +1-510-786-0589 Email: tpw@netcom.com LOW COST REPAIR OF NEXT COLOR PRINTERS The Printer Works Offers a NeXT Color Printer Head Swap Hayward, CA -- December 12, 1994 -- The Printer Works today announced a program to replace defective inkjet heads for NeXT Color Printers. Owners of the NeXT Color Printer have reported a high failure rate for the printer's inkjet heads (the nozzles that spray ink onto the page). In particular, the cyan inkjet head (one of four interchangeable heads) is unusually prone to failure. The Printer Works has developed a repair program to specifically address this problem. The company has made a special purchase of replacement inkjet heads and developed an efficient procedure to diagnose problems, replace heads, and test Color Printers. For a limited time only, The Printer Works is offering to replace a defective inkjet head with a new inkjet head, test the printer, and return it to the owner for only $150 per head (plus shipping and applicable tax). Stephen Roberts, President of The Printer Works comments, "Our head swap program gives NeXT Color Printers a new lease on life. It's one more thing we can do to help NeXT owners keep their black hardware alive." More information is available through the World Wide Web at: http://www.stepwise.com/ThirdParty/ThePrinterWorks.htmld/ Web pages provide information about: * Theolor Printer Head Swap program * Two new laser printers for NEXTSTEP -- the StepWriter NX and BX models * Factory-new NeXT Laser Printers (priced at $395) * A unique Exchange Program for used and broken NeXT Laser Printers (only $295) * Background about The Printer Works The Printer Works is a privately-held company, founded in 1982, that provides depot repair service and manufacture of laser printers for specialty markets. The company has committed to supporting the NEXTSTEP market with new printers designed specifically for NEXTSTEP, plus sale and repair of the original NeXT Laser Printer. # # # The Printer Works is a trademark of The Printer Works, Inc. NeXT and NEXTSTEP are trademarks of NeXT Computer, Inc. All other product and brand names are trademarks or registered trademarks of their respective companies.